Full Service Auto Concierge Saves the Day

In April of 2021, Scott McDonald found himself in a pickle. His 2015 Mazda, that he had been driving for the last two years, was totaled. This left one vehicle for him and his wife to share, so time was of the essence. Scott needed to add another vehicle to their garage as soon as possible and stay in budget.

Scott was looking for a vehicle that he could drive for years to come, since it would be his daily driver. He shared that he was looking for something extremely reliable. He recognized the benefits of buying new vehicles, but the idea that new vehicles depreciate almost immediately after driving off the lot was drilled into his mind. Throughout his own research, many questions popped into his mind about each vehicle listing’s history, reliability, and price. 

“They simply listened and let me know that they would begin their process of putting together options for me to consider. A day later I had an initial list,” said Scott.

That’s when Scott decided to try out OneRequest Concierge. Scott spoke highly of his initial interview where his Concierge asked him what he was looking for in a vehicle. “They simply listened and let me know that they would begin their process of putting together options for me to consider. A day later I had an initial list,” said Scott. The Concierge compiled a list with vehicles Scott had previously considered, as well as some new options. 

“I was just so impressed with the Concierge and his knowledge, putting me at ease, and taking the negotiation part out for me,” Scott said.

One of the presented vehicles, a 2013 Honda Accord EX-L, caught Scott’s attention. It was local, so Scott, his wife, and the OneRequest Concierge were able to meet to check it out. Scott shared that he was incredibly impressed with the Concierge’s guidance during the test drive and inspection. “I was just so impressed with the Concierge and his knowledge, putting me at ease, and taking the negotiation part out for me.” Scott left the test drive feeling good about the vehicle. 

Scott decided to add a 2013 Honda Accord EX-L in White Orchid Pearl to his garage.

His Concierge took it from there. Not only was Scott’s Concierge able to negotiate a better deal, but he also reviewed the paperwork and contract for Scott. This allowed Scott to sit back and relax, instead of stressing out over negotiations or second-guessing paperwork.  

BOOM! 24 hours later Scott was driving home in his awesome Honda Accord. Scott mentioned to us that he isn’t typically one to make quick decisions. This Honda Accord was different. Scott said, “There’s no buyers remorse. There’s no second guessing.”  Since driving home in his Honda Accord, he’s already taken a couple road trips and is continually impressed with the vehicle’s performance on the road. 


If you’re interested in using OneRequest Concierge, start your Request here. Scott is one of many happy customers across the country who have used OneRequest Concierge to locate their next vehicle. 

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